Welcome to Mettle Fairy Pvt Ltd. These terms and condition outlines the rules and regulations for the use of our products and services. By accessing or using our products, you accept these terms and conditions in full. Do not continue to use Mettle Fairy Pvt Ltd., products if you do not accept the terms and conditions stated on this page.
Interpretations: The terms “we”, “us”, and “our” refers to Mettle Fairy Pvt Ltd, the term “you” refers to customer of our products.
Products: • Our products include Natural handmade soaps, beauty products, and any related items available for purchase on our website or through other sales channels.
• We take great care to ensure that our products are made of high quality natural ingredients. However, please note that variations in colour, texture, and scent may occur due to the natural properties of the ingredients.
Payments: • Payments for orders placed through our website is processed securely using trusted payment gateways.
• We accept payment via credit/debit cards, electronic funds transfer, and other secured online payment methods.
• Please note that we do not offer cash on delivery (COD) as a payment option for orders placed through our website or other sales channels.
• Prices for our products are subjected to change without notice. We are not responsible for any discrepancies in pricing due to technical or human error.
Shipping: • We strive to process and ship orders promptly. However, please allow for processing and delivery times, especially during peak seasons.
• Shipping cost and delivery times may vary depending on your location and the shipping method selected during checkouts.
Return and Exchanges: • Due to the natural properties of our handmade items, we do not offer returns or exchanges. However, if you feel dissatisfied to our product feel free to reach out to us, and we will strive to find a resolution that leaves you satisfied and reaffirms your trust to our brand.
Intellectual Property: • All content included on our website, such as text, graphics, logos, images, and product descriptions, is the property of Mettle Fairy & co and is protected by copyright laws.
• You may not reproduce, distribute, modify or use any content from our website without our prior written consent.
Limitation of Liability: • In no event shall Mettle Fairy Pvt Ltd., be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out or in any way connected with the use of our products or services.
Governing Laws: • These terms and conditions shall be governed by and construed in accordance with bye-law of Mettle Fairy Pvt Ltd, without regards to its conflict of law provisions.
Changes to Terms and Conditions: • We reserve the right to modify these terms and conditions at any time without prior notice. By continuing to use our products or services after any revisions become effective, you agree to be bound by the updated terms and conditions.
Contact Information: • If you have any questions or concerns about these terms and conditions, please contact us at mettlefairy@gmail.com